South Beach Apostille, Translation and Notary respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, contact us, request a quote, schedule an appointment, submit documents, make a payment, or use our services.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Private Service Provider Disclosure

South Beach Apostille, Translation and Notary is a private service provider and is not affiliated with, endorsed by, or an agent of any government agency.

We are not a government office and do not operate a government website. Information submitted to us is provided to a private business for the purpose of requesting or receiving our services.

When necessary to perform an authorized service, we may transmit information or documents to a government agency, embassy, consulate, court, law-enforcement agency, shipping provider, translation provider, fingerprinting provider, or other third party involved in the requested process.

2. Information We May Collect

The information we collect depends on how you interact with us and which services you request.

Contact and Identification Information

We may collect:

Full name
Mailing or residential address
Email address
Telephone number
Date of birth
Preferred language
Signature
Copies or details from identification documents
Information about an authorized representative

Document and Service Information

Depending on the requested service, we may receive or process:

Birth certificates
Marriage or divorce records
Death certificates
Diplomas, transcripts, and educational documents
Powers of attorney
Corporate or business documents
Court records
Background-check documents
Immigration-related documents
Passport-related documents
Notarized documents
Fingerprinting submission information
Translation source documents
Wedding or officiant information
Other records supplied for apostille, authentication, notarization, translation, fingerprinting, delivery, or related services

Documents may contain sensitive personal information belonging to you or another person. You should provide only the information reasonably necessary for the requested service.

Payment and Transaction Information

We may collect transaction-related information such as:

Billing name and address
Payment status
Amount paid
Invoice details
Transaction identifiers
Service purchased
Refund or chargeback information

Payment-card information may be processed directly by a third-party payment processor. We may not receive or store the complete payment-card number.

Communications

We may collect information contained in:

Emails
Text messages
Telephone calls
Contact forms
Online chats
Appointment requests
Reviews and survey responses
Customer-support communications
Social-media messages

Where permitted by law, calls may be monitored or recorded for quality assurance, training, documentation, fraud prevention, or customer-service purposes. We will provide notice where legally required.

Website and Device Information

When you use our website, we or our service providers may automatically collect:

Internet Protocol address
Browser type
Device type
Operating system
Approximate geographic location
Referring page
Pages viewed
Links clicked
Date and time of visits
Session duration
Advertising or device identifiers
Cookie and similar technology data
Website interaction and conversion information

3. How We Collect Information

We may collect information:

Directly from you
From a family member, employer, attorney, business, or representative authorized to act for you
Through website forms, telephone calls, email, SMS, chat, or in-person interactions
Through payment, scheduling, customer-relationship-management, analytics, or communications platforms
From translators, notaries, couriers, fingerprinting providers, and other service partners
From government agencies or public records when necessary for an authorized service
Automatically through cookies, pixels, tags, analytics tools, and similar technologies

4. How We Use Information

We may use information to:

Respond to inquiries
Prepare estimates and quotes
Verify identity
Schedule appointments
Perform requested services
Review and process documents
Complete translations
Coordinate notarizations or fingerprinting
Submit or retrieve documents when authorized
Communicate with government agencies, embassies, consulates, courts, shipping carriers, and service partners
Process payments and refunds
Deliver documents
Send appointment reminders and status updates
Provide customer support
Maintain transaction and service records
Detect and prevent fraud, misuse, and security incidents
Comply with legal and regulatory obligations
Establish, exercise, or defend legal claims
Improve our website, services, and customer experience
Measure advertising and website performance
Request customer feedback or reviews
Send marketing communications where permitted
Enforce our Terms and Conditions

5. Sensitive Documents and Personal Information

Our services may require us to handle documents containing sensitive information, including identification numbers, passport information, dates of birth, signatures, financial information, immigration information, court information, or other personal records.

We use such information only for legitimate business purposes associated with the requested service, legal compliance, security, recordkeeping, or dispute resolution.

Customers should avoid sending unnecessary Social Security numbers, complete financial account details, passwords, medical records, or other highly sensitive information unless specifically required for the requested service.

Email and standard text messaging may not provide end-to-end security. When a secure upload method is available, customers should use it for sensitive documents.

6. Fingerprinting and Biometric Information

Fingerprinting services may involve the collection or electronic transmission of fingerprint images, demographic information, identification details, transaction control numbers, or other information required by the requesting agency.

Depending on the service, fingerprint information may be captured or processed by a third-party Live Scan operator, technology provider, law-enforcement agency, government agency, or authorized channeling provider.

We do not use fingerprint information for advertising, profiling, or unrelated commercial purposes.

Fingerprint information will be handled, transmitted, retained, or deleted according to the applicable service process, legal requirements, agency requirements, and the practices of the fingerprinting or technology provider involved.

7. How We May Disclose Information

We may disclose information to the following categories of recipients when reasonably necessary:

Government and Official Recipients

Information may be submitted to:

Federal, state, county, local, or foreign government agencies
Secretaries of State
Courts and clerks of court
Embassies and consulates
Law-enforcement agencies
Passport or authentication authorities
Licensing boards
Other official recipients involved in the requested process

This disclosure does not mean that we are affiliated with or endorsed by any government agency.

Service Providers and Business Partners

We may share information with providers that help us perform services, including:

Translators and translation agencies
Notaries and mobile service professionals
Fingerprinting and Live Scan providers
Payment processors
Customer-relationship-management platforms
Scheduling platforms
Email and SMS providers
Website hosting and security providers
Cloud-storage providers
Shipping carriers and couriers
Analytics and advertising platforms
Information-technology and professional advisers

These providers may use information only as permitted by their agreements, their own privacy policies, and applicable law.

Legal and Safety Disclosures

We may disclose information when we believe disclosure is reasonably necessary to:

Comply with a subpoena, court order, warrant, law, or legal process
Respond to a lawful government request
Protect customers, employees, the public, or our business
Detect or prevent fraud, identity theft, abuse, or security threats
Enforce an agreement
Establish, exercise, or defend legal claims

Business Transfers

Information may be disclosed in connection with a merger, acquisition, financing, restructuring, sale of assets, or transfer of some or all of the business, subject to applicable confidentiality and legal requirements.

8. Sale and Sharing of Personal Information

We do not sell personal information for money.

We may use advertising, analytics, and website technologies that allow service providers to receive identifiers, device information, or website activity. Certain privacy laws may define some advertising-related disclosures as "sharing," "selling," or use for targeted advertising even when no money is exchanged.

Where applicable, you may request to opt out of such activity by contacting us or using any cookie-preference or privacy-control mechanism made available on our website.

We do not sell or use customer documents, fingerprint information, passport information, identification documents, or translation content for targeted advertising.

9. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, scripts, and similar technologies to:

Operate essential website functions
Remember preferences
Understand website traffic
Diagnose technical issues
Measure calls, form submissions, and other conversions
Evaluate marketing performance
Improve website content
Deliver or measure advertising

These technologies may be provided by third parties such as website hosting companies, analytics providers, advertising platforms, call-tracking providers, and customer-relationship-management systems.

You may adjust cookie settings through your browser or through a website cookie-management tool where available. Disabling cookies may affect website functionality.

10. Google Analytics and Advertising

We may use Google products or similar services to understand website activity, measure advertising results, and improve our marketing.

These services may collect information such as your IP address, device information, browser information, website interactions, approximate location, advertising identifiers, and conversion activity.

Your interaction with these providers is also governed by their respective privacy policies and account settings.

The appearance of our business in Google search results or advertising does not imply government affiliation, authorization, or endorsement.

11. Email and Text Messaging

We may use your contact information to send:

Quote responses
Appointment confirmations
Document requests
Status updates
Payment notices
Pickup or delivery information
Customer-support messages
Review requests
Service announcements
Marketing messages where permitted

Consent to receive marketing text messages is not a condition of purchasing services. Message and data rates may apply. Message frequency may vary.

You may opt out of marketing text messages by replying STOP. You may request assistance by replying HELP or contacting us.

You may unsubscribe from marketing emails by using the unsubscribe link contained in the message or by contacting us.

Opting out of marketing communications does not prevent us from sending transactional, security, appointment, or service-related messages reasonably necessary to complete an active request.

12. Data Retention

We retain information for as long as reasonably necessary to:

Complete the requested service
Maintain business and transaction records
Meet tax, accounting, legal, licensing, and insurance obligations
Respond to disputes or chargebacks
Prevent fraud
Enforce agreements
Protect legal rights
Fulfill another legitimate business purpose

Retention periods vary according to the information type, service, legal requirements, and sensitivity of the information.

When information is no longer reasonably required, we may delete, destroy, de-identify, or anonymize it, subject to technical and legal limitations.

13. Data Security

We use reasonable administrative, physical, and technical safeguards designed to protect personal information against unauthorized access, alteration, disclosure, loss, or destruction.

These measures may include access controls, account authentication, secure service providers, staff procedures, system monitoring, encrypted transmission where supported, and restricted document access.

No website, email system, storage platform, transmission method, or security program can be guaranteed to be completely secure. Customers provide information electronically at their own risk.

14. Your Privacy Choices and Rights

Depending on where you live and which laws apply, you may have the right to request:

Confirmation of whether we process your personal information
Access to certain personal information
Correction of inaccurate information
Deletion of certain information
A portable copy of certain information
Information about categories of information collected or disclosed
Opt-out from certain targeted advertising, sale, or sharing
Withdrawal of consent where processing is based on consent
Appeal of a denied privacy request

These rights may be subject to exceptions. For example, we may need to retain information to complete a requested service, comply with law, maintain transaction records, prevent fraud, or establish or defend legal claims.

To submit a request, contact us using the information at the end of this policy. We may need to verify your identity before responding.

An authorized agent may submit a request where permitted by law, but we may require proof of the agent's authority and verification of the customer's identity.

We will not unlawfully discriminate against a person for exercising an applicable privacy right.

15. Florida Residents

Florida residents may have rights under applicable Florida privacy and data-security laws.

The Florida Digital Bill of Rights applies only to businesses meeting specific statutory definitions and thresholds. Even when a particular statutory requirement does not apply to us, we will make reasonable efforts to respond to legitimate requests concerning access, correction, deletion, or use of personal information, subject to applicable exceptions.

Florida law also imposes requirements concerning the protection of certain personal information and responses to qualifying data-security incidents.

16. California and Other State Privacy Rights

Residents of California, Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, Virginia, and other jurisdictions may have additional rights under applicable state law.

The availability of a particular right depends on whether the law applies to our business, the type of information involved, and the purpose for which it is processed.

You may contact us to submit an applicable privacy request.

17. International Customers

We may assist customers located outside the United States and process documents intended for use in foreign countries.

Information may be processed or stored in the United States or transmitted to another country when necessary to provide a requested service. Privacy and data-protection laws in those locations may differ from the laws where the customer resides.

By requesting an international service or directing us to submit documents abroad, you authorize the transfers reasonably necessary to complete that request, subject to applicable law.

18. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the website for marketing purposes.

A parent, guardian, or authorized adult may provide information concerning a minor when necessary for passport assistance, apostille processing, translation, notarization, travel documents, or another legitimate service.

19. Third-Party Websites and Services

Our website may contain links to government websites, shipping carriers, payment processors, scheduling systems, maps, social-media platforms, or other third-party services.

We do not control the privacy, security, content, or availability of those services. You should review the privacy policy of each third party before submitting information.

Links to government websites are provided for convenience and informational purposes and do not imply that South Beach Apostille, Translation and Notary is affiliated with or endorsed by the government.

20. Do Not Track and Global Privacy Controls

Some browsers offer "Do Not Track" signals. Because there is not one universally accepted method for responding to all such signals, our website may not respond to every Do Not Track request.

Where required by applicable law and supported by our website technology, we may recognize qualifying browser-based opt-out preference signals, such as Global Privacy Control.

21. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technologies, vendors, business practices, or legal obligations.

The updated policy will be posted on this page with a revised effective date. Material changes may also be communicated through the website or another appropriate method.

22. Contact Us

To ask a privacy question, submit a privacy request, or report a concern, contact:

South Beach Apostille, Translation and Notary

Website: www.southbeachapostillenotary.com

Telephone: (786) 970-0450

When submitting a privacy request, include your name, contact information, the nature of your request, and enough information for us to identify the relevant records.

Private Service Provider Disclosure: South Beach Apostille, Translation and Notary is a private service provider and is not affiliated with, endorsed by, or an agent of any government agency.

Privacy Policy